Privacy
Delete your data, or get a copy
Questions
How long does it take?+
We confirm your request by email first, then complete it within 30 days — usually within a few working days. You'll get an email when it's done.
Is anything kept after deletion?+
Only what the law makes us keep, such as invoices and tax records for paid workspaces, and a short note that your request was completed. Backups age out within 30 days.
A business called me. Can CallBix delete that call?+
Businesses that use CallBix decide what they keep about their calls; we store it on their behalf. Send the request here — we'll pass it to that business and make sure it's handled, and tell you what was done.
I own a workspace. Can I delete everything myself?+
Admins can delete individual calls and recordings from the Calls page at any time. To close a workspace and erase all its data, send a request here from the owner's email address.
I used Facebook to connect lead ads. How do I remove CallBix?+
Remove CallBix in Facebook → Settings → Apps and websites. Facebook tells us, and we delete the Page connection. You'll get a reference you can check here.